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The Complaining Cow
The Complaining Cow is a blog site founded by Helen Dewdney, a consumer rights activist who believes in complaining effectively and is author of How To Complain: The Essential Consumer Guide to Refunds, Redress and Results! Reviews for the book include those from Paul Lewis, Ann Robinson Director of Consumer Policy at uSwitch, James Walker, resolver.co.uk and Marcus Williamson journalist and editor of the consumer information site ceoemail.com. The book is the first one to provide readers with information, tips, contacts, templates and advice on complaining including the latest consumer laws for a number of years.
In 2012 Dewdney started the blog The Complaining Cow telling stories of gaining refunds and redress from companies. The site provides tips and advice on how to complain about faulty goods and poor service. She also has a YouTube channel〔(【引用サイトリンク】first1=Helen )〕 showing some of her media appearances as well as her own videos including meetings with MP Iain Duncan Smith.
Dewdney's MP is Iain Duncan Smith. Early in 2014 she took her complaining effectively to him regarding his understanding of food banks and ATOS, recording the meeting.〔(【引用サイトリンク】url=http://www.thecomplainingcow.co.uk/the-complaining-cow-meets-iain-duncan-smith-idsfail/ )〕 She went back a second time to discuss the cost of living and the bedroom tax.〔(【引用サイトリンク】url=http://www.thecomplainingcow.co.uk/round-2-the-complaining-cow-meets-ids/ )〕
== Career ==
Dewdney is a freelance children's services consultant having previously worked in the not for profit sector as a nursery nurse, manager at the National Association of Toy and Leisure Libraries, play service manager at Thurrock Council and Children's Fund programme manager (a Government funded early intervention and prevention programme for 5 - 13 year olds) and play lead for Essex County Council where she led on commissioning over 120 early intervention and prevention projects across Essex. In 2006 she commissioned and led the largest play consultation in the UK with 12,000 5 – 13 yr olds taking part in innovative drama and art based workshops as the key method of enabling participation. This supported all 12 districts to apply for and secure the funding from Big Lottery Children's Play.〔(【引用サイトリンク】title=Children’s Play )〕〔(【引用サイトリンク】title=Play Strategy )〕 After taking a career break to start a family when the programme finished, she took on freelance work, providing consultancy on setting up a charity to re-engage young people through training and educational opportunities, writing funding bids, undertaking research and providing business development for a variety of organisations.
抄文引用元・出典: フリー百科事典『 ウィキペディア（Wikipedia）』
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